Shipping policy
Mambo vipi! Asante sana for shopping with The Matumbilas Store. Here's everything you need to know about our shipping process.
Processing Time All orders are printed and fulfilled on demand. Please allow 2–7 business days for production before your order ships.
Shipping Times
- United States & Canada: 3–5 business days
- International Orders: 5-15 business days
Shipping Rates Shipping costs are calculated at checkout based on your location and order size.
Tracking Once your order ships, you'll receive a confirmation email with a tracking number.
Duties & Taxes International orders (including UK and Australia) may be subject to customs duties and taxes upon delivery. These are the responsibility of the customer.
Lost or Damaged Orders If your order arrives damaged or is lost in transit, please contact us within 30 days of the estimated delivery date and we'll make it right.